Posted by: pixelcrayons
in Internet on Sep 22, 2011
One of the critical things involved in ecommerce website development is choosing the right shopping cart software. It can prove to be the decisive factor when it comes to the success or failure of your online store. There are dozens of cart software available in the market and you need to study them in detail to choose one that could enhance your sales. There are many free and paid ecommerce shopping cart software available in the market and you should use one that serves your purpose best.
Traditionally ecommerce web development saw shopping cart just as a facilitator to online transition but the rules of the game have changed and they are being seen as a potent marketing tool. Good cart software should primarily serve two purposes – first it should provide the customers with a hassle free shopping experience and secondly it should automatically update your store inventory. Here are a few things that you should keep in mind while choosing cart software for your online store.
•Customer First – Does it offer an easy-to-use solution for the customers? Research shows that many interested buyers quit after making a choice due to difficulty in executing transactions. You need to keep your ecommerce shopping cart solution user-friendly as many of your customers may not be acquainted with online shopping. An easy-to-use solution will keep them hooked towards you.
•Licensed or Hosted – This is one of questions that will definitely emerge while choosing the shopping cart. Licensed ones are downloaded and stored in your web server and give you unlimited options of modification. Hosted ones on the other hand are hosted elsewhere and provide you services on a subscription basis. There is less scope of modification here but they are generally kept up-to-date. If you want free cart software choose the licensed one or else you can opt of hosted ones.
•Cross Selling Feature – Most online shoppers buy impulsively and you need to cash in on this trend. Try using a shopping cart that suggests another product to complement a customer’s current selection. This will help you increase the sales but make sure you don’t overdo with the suggestions as it might annoy the customers and lend your store in his/her bad books.
•Discount/ Bonus Coupons – One of the biggest attractions of ecommerce web design & development are the discount coupons and make sure the shopping cart software you use come along with this feature. The discount calculation can be based on the number of units a customer wishes to purchase. You can also offer regular customers with redeemable codes which can be en-cashed during shopping on the cart.
•Newsletter Features – Ecommerce isn’t just limited to selling on the website but also requires external promotions to attract new customers. This can be easily done by sending newsletters to the regular customers. You need to make sure that your cart software has the feature to send newsletters regularly.
Along with all these features you should also make sure that you outsource your project to a good ecommerce web design company to have well designed and developed website.