Posted by: pixelcrayons
in Internet on Nov 18, 2011
Ecommerce Shopping Cart Abandonment refers to the phenomenon in which the users visits your ecommerce website but leaves it without completing the check out process. It is a situation where in your website may enjoy a good traffic, but it somehow it isn’t converted into sale, hence making your website suffer from a low conversion rate.
You may check your ecommerce web design on the below pointers to increase the conversion rate of your ecommerce website.
1.Does your ecommerce web development offers effective navigation of the check out process: Evaluate the navigation process that your ecommerce website offers and check if it is user friendly enough or not. It should be easy to Add, Update, or Delete products in your ecommerce store. The ecommerce web design should be easy to understand and self explanatory, must provide users exactly what they are looking for and there shouldn’t be an distracting elements in the design.
2.Check for the complicated check out process: long, detailed and complicated check out processes repels users. Ensure the check out process isn’t too lengthy and doesn’t ask users to fill in the details they don’t wish to.
3.Are your shipping rates affordable enough: Pay attention to your shipping rates because mostly they are the deal breakers! Your shipping rates must be competitive enough and should cover a wide range. Reveal the rates in the very beginning, to reduce ecommerce shopping cart abandonment.
4.Does your Invoice have meaningful information: Is the invoice that you provide self explanatory enough? All the changes should be clearly mentioned in the invoice, especially the discounts, the savings made etc.
5.Is your ecommerce store secure: the information provided about credit cards is abused, there is an increase in the online frauds etc., thus you must ensure proper security in your ecommerce store. Employ any of the technology from a well known security provider and communicate to others that your ecommerce store is completely safe and protected.
6.Are the customer’s queries being addressed to your ecommerce website, being carefully managed: You must give proper attention to the queries posted by the online users! Your ecommerce web store must provide them with “contact us” information. Besides save them all the effort. Include the “FAQ” section in your website. Make sure you cover each and every aspect, thinking from the perspective of the users, and provide a detailed and comprehensive FAQ section.
7.Your ecommerce website should be 100% error free: your ecommerce store is representative of your enterprise to the entire online world. Any glitch or error in your ecommerce website may prove to be lethal for your website. Check with your ecommerce shopping cart provider and make sure your ecommerce website is completely error free.
Check your ecommerce web design with the above mentioned points in mind and in no time you’ll observe a downfall in the shopping cart abandonment and thereby increase your business.
Posted by: pixelcrayons
in Internet on Oct 17, 2011
The internet opens up many new arenas for us every day. Earlier, you would have to visit numerous shops, compare prices and quality of the products, and then make a purchase. Ecommerce websites have simplified the process of shopping and brought it down to the click of your mouse. Ecommerce websites are online shopping portals where you can buy and sell things. To a layman the concept of an ecommerce store, or an online store may seem easy, but it is not so in practice. Ecommerce website development is a very complicated task, only the best web programmers can build up a customer friendly ecommerce site. Since an ecommerce site needs to be visually appealing too, it also needs a dedicated team of designers.
The first sign of a good ecommerce site is its ranking on the search engine. This process is known as Search Engine Optimization, and this needs to be carried out carefully so that your website always finds a place on the first place on any search engine. This ensures a good viewership, as prospective customers will always find your website on top. This in turn works in favor of the site as customers always prefer buying from a top-ranked store.
The second must-have factor in an ecommerce store is good shopping cart software; which in turn is linked to how customer friendly your website is. Ecommerce shopping cart is good when it allows the customer to shop without any complexities, such as slow operation. Since ecommerce websites are for those on the go, the shopping cart should allow the customer to drop his purchases at one go, instead of having to repeat the same process numerous times. Customers also prefer to be notified about their purchases, the shipping time, and delivery time: thus, a shopping cart which contains these features is an asset for the website.
Thirdly, ecommerce web development must concentrate on instilling trust in the customers. The customers must be able to put their questions and doubts to the owners, and have their queries answered promptly. Mutual trust creates a friendly relationship with the customers, and ensures that they will return to purchase from your site. It is important to show your customers that they are the force behind your profits, so, a good ecommerce website will cater to their needs. It is also crucial to assure them that their personal and financial information are in safe hands. The ecommerce website should have transparent and reliable methods of transaction, with no chances of frauds.
Last but not the least; it is important that the website be innovatively and colorfully designed, so that your clients enjoy the experience of shopping. Bright coloring, creatively written and presented, with attractive discounts will make it a favorite with the customers. When developing an ecommerce website, pay attention to its visual appeal, which strikes the viewer earlier than the products on sale. A drab shop is unlikely to have profits; the same theory goes with an online store too.
Posted by: pixelcrayons
in Internet on Sep 22, 2011
One of the critical things involved in ecommerce website development is choosing the right shopping cart software. It can prove to be the decisive factor when it comes to the success or failure of your online store. There are dozens of cart software available in the market and you need to study them in detail to choose one that could enhance your sales. There are many free and paid ecommerce shopping cart software available in the market and you should use one that serves your purpose best.
Traditionally ecommerce web development saw shopping cart just as a facilitator to online transition but the rules of the game have changed and they are being seen as a potent marketing tool. Good cart software should primarily serve two purposes – first it should provide the customers with a hassle free shopping experience and secondly it should automatically update your store inventory. Here are a few things that you should keep in mind while choosing cart software for your online store.
•Customer First – Does it offer an easy-to-use solution for the customers? Research shows that many interested buyers quit after making a choice due to difficulty in executing transactions. You need to keep your ecommerce shopping cart solution user-friendly as many of your customers may not be acquainted with online shopping. An easy-to-use solution will keep them hooked towards you.
•Licensed or Hosted – This is one of questions that will definitely emerge while choosing the shopping cart. Licensed ones are downloaded and stored in your web server and give you unlimited options of modification. Hosted ones on the other hand are hosted elsewhere and provide you services on a subscription basis. There is less scope of modification here but they are generally kept up-to-date. If you want free cart software choose the licensed one or else you can opt of hosted ones.
•Cross Selling Feature – Most online shoppers buy impulsively and you need to cash in on this trend. Try using a shopping cart that suggests another product to complement a customer’s current selection. This will help you increase the sales but make sure you don’t overdo with the suggestions as it might annoy the customers and lend your store in his/her bad books.
•Discount/ Bonus Coupons – One of the biggest attractions of ecommerce web design & development are the discount coupons and make sure the shopping cart software you use come along with this feature. The discount calculation can be based on the number of units a customer wishes to purchase. You can also offer regular customers with redeemable codes which can be en-cashed during shopping on the cart.
•Newsletter Features – Ecommerce isn’t just limited to selling on the website but also requires external promotions to attract new customers. This can be easily done by sending newsletters to the regular customers. You need to make sure that your cart software has the feature to send newsletters regularly.
Along with all these features you should also make sure that you outsource your project to a good ecommerce web design company to have well designed and developed website.
Posted by: pixelworld
in Internet on Sep 5, 2011
One of the revolutionary by products of the Internet revolution has been ecommerce. Over the last decade or so it has growing at a phenomenal rate having already surpassed the $500 billion mark and expected to touch $1 trillion in the next few years. ecommerce web design has thus become one of the hottest things in the cyberspace. From small startups to multinational product and service companies are opting for ecommerce website development to reach out to a wider audience base.
Advantages of Selling Online
- Unlimited Market – Your customer base won’t be limited by the barriers of geography since you won’t sell from an online store. Even 8500 stores Wal-Mart can target merely 200 million people! Imagine the market base of ecommerce websites like eBay or Amazon. Your reach practically becomes unlimited with ecommerce website development.
- Low Entry Barrier – All you need is a good ecommerce web design and you are started. Yes ecommerce is that easy. You don’t need to infuse huge capital to start one. Since you have very little physical infrastructure your investment would be a fraction of starting a physical store, in many cases even less than one-tenth of a physical store.
- Convenience of Customers – Most customers want to be left alone while buying products or services. Since this model doesn’t involve irksome salesperson around them they do tend to explore more within the website and compare products and services. This often adds to increased buying which benefits you.
- 24/7 Environment – Ecommerce offers the buyers the advantage of shopping in a 24/7 environment sitting in the comfort of their homes and offices. No matter which part of the world customers reside your online business would earn money even when you are sleeping peacefully!
- No Crunch for Space – No matter how big a retail store you have, you are likely to face crunch of space once in a while. When it comes to an ecommerce website this place is limitless. You can provide your customers with more choices than a physical store.
- Mapping Customer Preference – It is very difficult to find out a customer’s behavior and analyze it in an offline mode. In an online environment you will exactly know what the customer buys and explores. So when you are adding a new product, notify the user through an email or an SMS. This works wonder for your sales.
- Low Operational Cost – You don’t have to have a huge number of staff under your payroll, neither will you have to rent a retail store in the business district of a city. These two factors alone account for about 40% of the expenditure of any retailer in a large city or town. You can pass on these savings as discounts.
One of the key things that can make or break your ecommerce website is the ecommerce web design company you hire. In a world where every other company is opting for ecommerce, your website needs to stand out. Keep in mind that ecommerce website development is a fast changing industry where technology changes every few months and the benchmark is being pushed higher. In such a world the expertise of the developers plays a key role in scripting the success of your website.
Posted by: pixelcrayons
in Default Category on Aug 24, 2011
There are a number of points to be considered before we are able to come up with the right ecommerce website. Today it is becoming almost indispensable to have a business that is not present on the internet. Online buying and selling is catching up very fast and towards this objective the role of a good and proper ecommerce website development is of extreme importance. But this is not an easy job as it is considered by many people. It involves the coming together of both the vendor and the customer and sharing their thoughts threadbare so that both of them are able to understand their requirements and deliverable properly. There are a number of things that should be considered by ecommerce web design company which can cater to the exact needs of the customers. Let us look at the various options that should be taken into account while choosing the right shopping software for an ecommerce website.
The first and foremost thing that should be taken into account is the ease with which the visitor can use these ecommerce sites. The movement from one web page to the other should be easy and fluent. The next important thing is to develop a good ecommerce shopping cart that is user friendly and has all the features that make it easy for the customer. The product ranges should be properly classified and defined and from the vendor’s point of view the ecommerce web development should ensure that this point is taken into account.
There are other things that also must be taken into account while developing an ecommerce website. The website should address the main concerns of your website and take extra care of the concerns and issues that may be relevant to the customer. The ecommerce shopping cart should be able to ensure that the customers transactions are very secure and safe, especially those which pertain to the exchange of money. The delivery systems should be defined properly and the generation of bills and other such documents should be done in a proper fashion.
There are a number of websites available on the internet which can throw a lot of information about buying ready made or custom made shopping software for your ecommerce website. Before you decide to go in for such shopping software, it would be advisable to know more about the service providers and ensure that they have the relevant experience and expertise in this matter. Though there are a lot of advantages associated with having such software, choosing the right service provider is very important.